Terms of service
Lily Rose is the brand operated by Lily Rose. These Terms & Conditions govern access to and use of lilyrose-boutique.com (the “Site”), operated by Lily Rose, with its registered office at Kanaalstraat 25-2, 1054 WZ Amsterdam, Netherlands. These Terms also apply to the products and services offered through the Site.
By visiting the Site or using our services, you agree to be legally bound by these Terms.
Company Name: Lily Rose
Chamber of Commerce Number: 98569260
Address: Kanaalstraat 25-2, 1054 WZ Amsterdam, Netherlands
Email: info@lilyrose-boutique.com
No registration is required to browse the Site. However, purchasing products or using certain features may require creating an account and accepting these Terms.
Lily Rose offers fashion products through the Site. These Terms define the rights and obligations between Lily Rose and its users.
If you do not agree with these Terms, please stop using the Site or our services.
This Site is operated by Lily Rose. The terms “we,” “us,” and “our” refer to Lily Rose.
Any improvements, updates, or new features added to the Site will also be subject to these Terms. The most current version will always be available on this page. Lily Rose may update these Terms at any time, and changes take effect immediately upon posting.
Our online store is hosted by Shopify Inc., which provides the e-commerce platform supporting our operations.
SECTION 1 – ONLINE STORE TERMS
By agreeing to these Terms, you confirm that you are the age of majority in your country of residence, or that you have parental consent where applicable.
The Site must not be used for unlawful purposes, including copyright infringement.
You may not introduce malware or any harmful code.
Any violation may result in immediate termination of your access.
SECTION 2 – GENERAL CONDITIONS
We may restrict access to the Site to any person at our discretion.
Information may be transmitted over various networks and adapted for technical reasons; however, payment information is always encrypted.
You may not copy, resell, or exploit any part of the Site without written permission.
Section headings are provided for convenience only.
SECTION 3 – ACCURACY AND TIMELINESS OF CONTENT
We do not guarantee that information on the Site is complete, accurate, or current. It is provided for general informational purposes and does not replace personalized advice.
Some archived information may remain available. We may modify or remove content at any time without obligation.
We recommend reviewing this page regularly.
SECTION 4 – PRODUCT AND PRICE CHANGES
Prices may change without notice.
We reserve the right to modify or discontinue products, services, or features.
We are not liable for modifications, interruptions, or discontinuations.
SECTION 5 – PRODUCT INFORMATION
Certain products may be available exclusively online and in limited quantities. Returns are governed by our Return Policy.
We make every effort to display products accurately, but colors may vary depending on your screen settings.
We may limit sales or update product information at any time.
We do not guarantee that products will meet all personal expectations.
SECTION 6 – ACCOUNT AND PAYMENT INFORMATION
We may refuse or cancel orders when necessary.
You agree to provide accurate and up-to-date information.
For more details, please review our Return & Refund Policy.
SECTION 7 – THIRD-PARTY TOOLS AND SERVICES
We may provide access to third-party tools without direct control.
These tools are provided without warranties and are used at your own risk.
We encourage you to review their terms.
Future tools will also be subject to these Terms.
SECTION 8 – THIRD-PARTY LINKS AND CONTENT
The Site may include third-party content.
External links are provided for convenience, and we are not responsible for their content.
Please review their policies before use.
SECTION 9 – USER SUBMISSIONS AND FEEDBACK
By submitting content, you grant us the right to use it freely.
We are not required to keep it confidential or compensate you.
We may remove inappropriate content.
You confirm that your content does not violate any rights.
We are not responsible for content posted by users.
SECTION 10 – PERSONAL INFORMATION
All personal information is handled in accordance with our Privacy Policy.
SECTION 11 – ERRORS AND OMISSIONS
Errors may occur regarding products, pricing, or availability.
We may correct errors or cancel orders at any time.
We are not obligated to update information unless legally required.
SECTION 12 – PROHIBITED USES
You may not:
- Violate the law
- Encourage illegal activities
- Breach regulations
- Infringe intellectual property rights
- Harass or discriminate
- Distribute false information
- Transmit malicious software
- Collect data without authorization
- Engage in spam or phishing
- Circumvent security measures
We may block access for violations.
SECTION 13 – LIMITATION OF LIABILITY
We do not guarantee uninterrupted or error-free service.
Use of the Site is at your own risk.
Services are provided “as is” without warranties.
Lily Rose shall not be liable for direct or indirect damages to the fullest extent permitted by law.
SECTION 14 – INDEMNIFICATION
You agree to indemnify Lily Rose for violations of these Terms.
SECTION 15 – SEVERABILITY
If any provision is found invalid, the remaining provisions remain enforceable.
SECTION 16 – TERMINATION
You may stop using the Site at any time.
If you violate these Terms, we may immediately suspend your access.
SECTION 17 – ENTIRE AGREEMENT
These Terms constitute the full agreement between you and Lily Rose.
SECTION 18 – GOVERNING LAW
These Terms are governed by the laws of the Netherlands.
SECTION 19 – CHANGES TO THESE TERMS
The most current version will always be posted on this page.
Continued use of the Site constitutes acceptance of any changes.
SECTION 20 – RETURNS & REFUNDS
Hassle-Free Returns
At Lily Rose, we believe every item should be a perfect fit for you. If not, our return process is simple and stress-free.
Return Window
You have 30 days after delivery to request a return. Items must be unused, in original condition, and include original packaging. No restocking fees apply.
How to Return
Contact info@lilyrose-boutique.com with your order number. Return shipping costs are the customer’s responsibility. Tracked shipping is recommended.
Exchanges
Exchanges are available subject to stock availability.
Refunds
Refunds are processed within 7 business days after receipt.
Support
Contact: info@lilyrose-boutique.com
SECTION 21 – CONTACT
For any questions:
Company Name: Lily Rose
Chamber of Commerce: 98569260
VAT number: NL868550899B01
Address: Kanaalstraat 25-2, 1054 WZ Amsterdam, Netherlands
Email: info@lilyrose-boutique.com
Thank you for trusting Lily Rose. We are committed to providing you with a high-quality shopping experience.