Privacy Policy

At Lily Rose, protecting your personal information is an essential part of the care and thoughtful service our customers appreciate. This Privacy Policy explains how we collect, use, and protect your data when you visit lilyrose-boutique.com, place an order, or contact our customer support team. By using our website, you agree to the practices described below. If you do not agree, please do not use our services.

Who We Are

Company Name: Lily Rose
Chamber of Commerce: 98569260
VAT number: NL868550899B01
Address: Kanaalstraat 25-2, 1054 WZ Amsterdam, Netherlands
Email: info@lilyrose-boutique.com

Information We Collect

When you use our website, we may collect:

• Technical data such as your IP address, browser type, and time zone
• Personal information provided when placing an order, such as your name, email address, phone number, shipping address, and payment information
• Information you provide when contacting us, such as customer service inquiries

How We Use Your Information

We use your information to:

• Process and deliver your orders
• Provide customer support
• Protect our website and prevent fraud
• Personalize your shopping experience
• Send updates, offers, or marketing messages, only if you have chosen to receive them

Sharing Your Information

We only share your information with trusted partners, such as:

• Payment processors
• Shipping providers and carriers
• Technical and marketing service providers such as Shopify

We never sell or rent your personal information.

Cookies

Our website uses cookies to:

• Remember your preferences
• Improve website performance
• Provide content tailored to your interests

You can disable cookies through your browser settings, but some website features may not function properly.

Your Rights

As a user, you have the right to:

• Access the personal data we hold about you
• Correct or delete your data
• Restrict the processing of your data
• Receive a portable copy of your data
• Withdraw your consent at any time, including unsubscribing from newsletters

To exercise your rights, contact us at: info@lilyrose-boutique.com

Children’s Privacy

Our services are intended for adults. We do not knowingly collect data from individuals under the age of 18. If such data is identified, it will be deleted immediately.

International Data Transfers

Please note that we may transfer, store, and process your personal information outside your country of residence.

If we transfer your data outside the European Economic Area (EEA) or the United Kingdom, we will use recognized safeguards, such as the European Commission’s Standard Contractual Clauses, or any equivalent protections applicable under UK law, unless the destination country has been officially recognized as providing an adequate level of data protection.

Data Security and Retention

We take data security seriously and retain your information only for as long as necessary to:

• Provide our services
• Comply with legal obligations
• Resolve disputes

Updates to This Policy

We may update this Privacy Policy from time to time. The most recent version will always be available on the Lily Rose website. We encourage you to review it regularly.

Contact Us

If you have any questions about this Privacy Policy, please contact us:

Company Name: Lily Rose
Chamber of Commerce: 98569260
VAT number: NL868550899B01
Address: Kanaalstraat 25-2, 1054 WZ Amsterdam, Netherlands
Email: info@lilyrose-boutique.com

Thank you for trusting Lily Rose. We are committed to protecting your information while providing you with a smooth and enjoyable shopping experience.