Refund policy

Last updated: June 9, 2026

Hassle-Free Returns

At Lily Rose, we believe every item you choose should elevate your wardrobe and fit you perfectly. If a product doesn’t quite meet your expectations, our return process ensures a simple and stress-free experience.

Return Window

You have 30 days from the delivery date of your order to request a return. Items must be unused, in their original condition, and include all original packaging. We do not charge any restocking fees.

How to Make a Return

Simply email info@lilyrose-boutique.com with your order number to get started. Our customer support team will provide clear instructions for returning your item. Return shipping costs are the responsibility of the customer, and we recommend using a tracked shipping method for added peace of mind.

Easy Exchanges

Need a different size or another product? Just mention it in your return request. We’ll arrange an exchange, subject to availability.

Refund Processing Time

Once we receive and inspect your returned item, your refund will be processed within 7 business days. Please note that your bank or payment provider may require additional time to complete the transaction.

We’re Here to Help

Questions about returns, sizing, or your order status? Contact us anytime at info@lilyrose-boutique.com